Analytics & Insights

See What's Working. Fix What's Not.

From scheduling trends to campaign ROI and customer retention — MotorFyx gives your shop the numbers that actually matter, all in one dashboard.

Get Started Free

Analytics Hub

Everything about your shop's performance in one place

Help

Ask MotorFyx AI

Business Overview

Snapshot + customer health

Customer Journey

Track customers through their journey

Marketing

Campaigns, lead sources & messages

Call Analytics

Track all calls

Local Market

What locals want

Reviews

MotorFyx & Google reviews

Promotions

Coupon & promo performance

Business Overview

Snapshot + customer health

Active Customers (30d)

127

At Risk

New (30d)

Total Customers

1,847

Average Repair Order

ARO (All Time)

$847.50

ARO (30 Days)

$912.00

+7.6%

Total Repair Orders

2,106

Orders (30 Days)

139

Lead Sources

See where your leads come from and which campaigns work best

Settings

Last 30 Days

184

Form Starts

142

Form Submissions

Appointments

Message-Only Leads

142

Total Submissions

Customer Journey Funnel

See how many customers started your form vs. how many completed it

184

Started Form

Customers who clicked your link

- - - -

77.2%

Completed

142

Completed

Customers who booked or messaged your shop

Submission Breakdown

How customers chose to reach out

Appointments — 62.7% (89)

Message-Only — 37.3% (53)

Scheduling Analytics

See Your Calendar Like Never Before

Track appointment volume, no-show rates, peak booking times, and service type trends. Understand when your bays are busiest and where you're leaving money on the table.

Appointment volume & trends

No-show & cancellation rates

Peak booking day & time analysis

Service type breakdown

Book a Demo

Marketing Analytics

Track the performance of your marketing campaigns

Help

254

Total Messages

12 scheduled

143

Unique Customers

Reached this period

186

Texts Sent

SMS campaigns

Emails Sent

Email campaigns

Clicked

35.0% click rate

Conversions

53.9% conversion rate

Failed

3.1% failure rate

Cancelled

Opt-outs / cancelled

Messages by Channel

Total Sent

246

73.6%

26.4%

SMS

Channel Performance

SMS

181 sent

35.2%

Click Rate

Conversions

65 sent

41.3%

Click Rate

Conversions

CRM Analytics

Know Every Customer Inside and Out

See your customer return rate, lifetime value, and visit frequency at a glance. Identify your VIPs, spot at-risk customers before they leave, and measure how well your retention efforts are working.

Customer return rate & lifetime value

Retention funnel visualization

VIP & at-risk customer segments

Visit frequency tracking

Book a Demo

Call Analytics

Track all calls to and from your shop

Last 30 Days

847

Unique Callers

1,284

Total Calls

4h 12m

Total Duration

3m 42s

Avg Duration

Call Direction Breakdown

1,156

Inbound Calls

90%

1,091 / 1,284

Calls with Transcripts

85%

Voice Analytics

Every Call Tells a Story

Track total call volume, answer rates, peak call hours, and call outcomes. See how many calls convert to appointments and identify missed opportunities so no lead slips through the cracks.

Call volume & answer rate tracking

Peak hour analysis

Call-to-appointment conversion

After-hours call handling metrics

Book a Demo

MotorFyx AI Insights

Key Observations

💡

Strong Customer Retention: Your 72% return rate is well above the industry average of 54%, showing customers trust your shop.

💡

High Lifetime Value: With an average CLV of $2,840, your customers are highly valuable. Your service quality is driving repeat business.

💡

Campaign Performance: Your 53.9% conversion rate on remarketing campaigns is exceptional — 3x the industry benchmark.

Recommendations

Scale What's Working: Your SMS campaigns outperform email by 2x. Increase SMS frequency to capitalize on this channel.

Grow Review Volume: Enable automated review requests after completed services. More 5-star reviews will drive new customer acquisition.

Expand Peak-Day Capacity: Tuesday and Wednesday are at 94% capacity. Adding a tech on those days could unlock $12K+ in monthly revenue.

Quick Win

Send Service Reminders: 47 customers are due for routine maintenance this month. Sending automated reminders could generate an estimated $14,000+ in booked revenue this week alone.

Strategic Focus

Launch a VIP Loyalty Program: Your top 142 customers account for 38% of total revenue. A structured rewards program with exclusive perks could increase their visit frequency by 20% and drive $8K+ in additional monthly revenue.

AI Insights

Your Shop's Smartest Advisor

MotorFyx AI analyzes your shop's data and delivers actionable predictions, health scores, and recommended next steps. It spots trends you'd miss and tells you exactly what to do about them.

Shop health score & benchmarking

Revenue & demand predictions

Automated action recommendations

Customer behavior pattern detection

Book a Demo

Ready to run your shop by the numbers?

Stop guessing what works. Let MotorFyx show you the data behind every appointment, campaign, and customer interaction.

Get Started Free