Why You Need Online Scheduling
Online scheduling directly impacts car count and revenue by capturing customers who prefer to book online and search for auto repair after business hours.
72% of customers are more likely to choose a shop that offers online scheduling
Customers increasingly expect convenience. Shops without online scheduling risk losing business to competitors that make booking fast and frictionless.
84% of consumers now expect online scheduling to be available
Online booking is no longer a “nice to have.” It’s a baseline expectation, and shops that don’t offer it appear outdated or harder to work with.
61% of customers schedule appointments online when the option exists
When given the choice, most customers prefer booking online instead of calling. Online scheduling removes friction and captures more confirmed appointments.
43% of appointments are booked outside business hours
Many customers search for auto repair after work, when shops are closed. Without online scheduling, this demand is lost to competitors who allow customers to book anytime.
Keep Your Auto Shop Open 24/7 With The Fastest Online Scheduling Experience
1) Book Anytime — Even When Your Shop Is Closed Customers can schedule appointments at night, on weekends, or anytime your team is unavailable.
2) No Phone Call Required Customers who prefer not to call can book instantly using a fast, one-page form.
3) MotorFyx Voice AI for Afterhours Calls If someone calls after closing time, MotorFyx Voice AI automatically texts them your booking link so you never lose the lead.
4) Recover Lost Opportunities With Lead Capture If a customer begins the form but doesn’t finish, we still save their contact info so your shop can follow up.
5) Detailed Intake Before Arrival Customers can share notes, photos, or videos upfront so your team understands the issue before the vehicle arrives.