Appointment Reminders

Cut No-Shows by Up to 70%.

Automatic text reminders before every appointment. Customers confirm or reschedule with one tap — so your bays stay full and your team stops wasting time on reminder calls.

Booking confirmation flows into automatic SMS confirmation
9:14
B
Bob’s German Automotive Care
Hi James, your appointment at Bob’s German Automotive Care has been confirmed!
Vehicle: 2018 Audi A4
Service: Oil Change
Date: Wed, Jan 8 2026 at 11:00 AM
Location: 371 N HIGHWAY 101, Suite 1 Solana Beach, CA 92075
We'll inspect your vehicle at drop-off and confirm the estimated repair duration after it has been checked in.
Need to reschedule? Call us: (385) 490-7443
Text Message · SMS
Appointment Confirmation

Instant Confirmation the Moment They Book

As soon as a customer books online, they get an automatic text with their appointment details — vehicle, date, time, and your shop address. No manual follow-up needed.

Automatic confirmation text on every booking

Includes vehicle, service, date, time, and address

Builds trust and sets expectations immediately

Customers know exactly where and when to show up

9:14
B
Bob’s German Automotive Care
Hi James, this is Bob’s German Automotive Care reminding you of your appointment today at 12:30 PM for your 2018 Audi A4.
Service: Oil Change
Location: 371 N HIGHWAY 101, Suite 1 Solana Beach, CA 92075
We'll inspect your vehicle at drop-off and confirm the estimated repair duration after it has been checked in.
If you need to reschedule, please call us: (385) 490-7443
Text Message · SMS
Appointment Reminders

Timely Reminders That Keep Bays Full

Reminders go out automatically before every appointment — 24 hours and again 2 hours before. Customers can confirm or call to reschedule, so you always know who's showing up.

24-hour and 2-hour reminder windows

Customers can call to reschedule directly

SMS reminders with 98% open rate

Branded messages from your shop name

Send reminders
Whether to send booking reminders one day and two hours to the customer before the appointment.
Messages
Drop-off message
We'll inspect your vehicle at drop-off and confirm the estimated repair duration after it has been checked in.
After-hours message
After Hours: We'll inspect your vehicle at drop-off and confirm the estimated repair duration after it has been checked in.
Shown when user tries to book outside hours / closed days.
Reminder Settings

Customize Every Message Your Customers See

Write your own drop-off message so customers know what to expect when they arrive. Set a separate after-hours message for anyone booking outside your shop hours. Toggle reminders on or off with one click.

Custom drop-off message included in every confirmation

After-hours message for bookings outside business hours

Turn reminders on or off with a single toggle

Set it once — runs forever

Ready to eliminate no-shows?

Automatic reminders keep customers on schedule and your bays full. Set it up once and never think about it again.


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